Cornwall Immigration|Living|Services|Health Care|Emergency Care

Emergency Care

If you are not feeling well, you can go to the Emergency Department at the Cornwall Community Hospital. In general, you should try and visit a medical clinic for ailments such as a cold or flu, and only visit the Hospital if you are very ill, or have hurt yourself.

In Canada, hospital emergency departments assess how severe a patient’s injury or illness is when they arrive and take care of the most serious cases first. Serious cases include, but are not limited to, people who have trouble breathing, are at risk of having a heart attack or stroke, are bleeding badly or have broken bones. This might be different than hospitals where you used to live.

The Emergency Department is open 24 hours a day, 365 days per year. At every visit, you will be asked for your name, address, phone number, date of birth, family doctor’s name and who to call in case of an emergency. You will need to bring your Ontario Health Card.

9-1-1

In an emergency, you should go to the Emergency Department at the Cornwall Community Hospital or call 9-1-1. By calling 9-1-1, you will be able to reach emergency services such as police, fire or ambulance as quickly as possible.

Telehealth Ontario

If you are unsure whether your health problem needs to be treated immediately, you can call Telehealth Ontario at 1-800-797-000. This is a free, confidential service you can call to get health advice or information. Registered Nurses will be available to take your call 24 hours a day, 365 days per year.

Telehealth Ontario nurses will not diagnose your illness or give you medicine. The nurse will help you decide whether to:

  • handle a problem yourself
  • visit your doctor or nurse practitioner
  • go to a clinic
  • contact a community service
  • go to a hospital emergency room

Telehealth Ontario is offered in both English and French, with translation support for some other languages.

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